Customer Relationship Management (CRM) systems have become the backbone of modern businesses, helping organizations manage their interactions with customers, streamline processes, and drive profitability. Salesforce, a leading CRM platform, offers a wide range of tools and features that enable businesses to manage their sales, marketing, and customer service efforts in…
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In the complex realm of public administration, leadership plays a pivotal role in ensuring that policies are effectively implemented, societal challenges are addressed, and development initiatives are sustainable. Nandini Chakraborty, a senior officer of the Indian Administrative Service (IAS), stands as a testament to the power of effective leadership in…